Reference

Legal terms for your lim138 account

lim138 keeps its Legal position clear before you open an account: access depends on local law, account details must be accurate, and payment activity must match your verified…

Local-law accessVerified account detailsWallet recordsPolicy contact path
lim138 Legal terms for your lim138 account
CONTACT OPTIONS

Where Legal questions go

A clear contact route helps when your Legal question concerns account access, identity details or a payment record.

Policy request Use the support contact displayed in your account area for a Legal question about…
Payment record If your question involves DANA, OVO, GoPay or QRIS, attach the payment reference or…
Account access When phone verification or a policy check interrupts access, contact us through the account…
DATA AND CONTROL

How we handle Legal details

Legal handling is practical: we use account, device and payment records to apply access rules, investigate a request and protect the account from misuse.

Account records

We use the details attached to your account to apply the Legal access rules and match requests to the correct person. Keep your phone number and account details current; a mismatch can require another verification step before we discuss account-specific information.

Payment evidence

A DANA, OVO, GoPay or QRIS receipt may help us trace a Legal question about a transaction. Bank transfer and virtual account references serve the same purpose. Hide passwords, PINs and one-time codes before sending any supporting record.

Cookies

Cookies and similar browser storage can keep the policy page, account session and access choices working on your device. You can manage browser permissions, but disabling them may require you to sign in again or repeat an account step.

Account security

We treat phone verification as an account access check, not as permission to request secret credentials. Use your own device where possible, sign out on shared hardware and contact support if a verification message was not requested by you.

Retention requests

We keep records for the period needed to apply the Legal policy, resolve an account question and meet applicable local requirements. Ask support what record is involved and why it is retained; we will explain the available handling path for that request.

Policy changes

If the Legal wording changes, we place the current version on the policy page and identify the relevant update where practical. Before using DANA, OVO, GoPay, QRIS or a bank rail, check that page so your next account step follows the current terms.

Answers before opening your account

These Legal questions cover the points you should settle before creating or using an account. We address local eligibility, account corrections, payment evidence, cookies, access requests and contact steps in plain English for Indonesia. Where a question depends on a regulator, location or account record, the answer points you back to the current policy wording and the support path rather than making a promise that the facts cannot support.

Legal access depends on local law and is available only where local law permits. Your account details and phone verification must also be completed as requested. Check the current policy page before opening an account, because an account or payment rail cannot override a restriction that applies in your location.

Yes. Contact the support route shown in your account area and identify the detail that needs correction. We may ask for an account step or phone verification before changing it. Do not send a wallet PIN, banking password or one-time code with the request.

A DANA or QRIS receipt can connect a payment question to the correct account and help us check whether the recorded instruction matches your details. OVO, GoPay, bank transfer and virtual account references can serve the same purpose. Hide secret credentials before sending evidence.

Cookies can support the policy page, account session and access choices on your phone or desktop browser. You control browser permissions, but turning cookies off may sign you out or require a repeated verification step. The current Legal wording remains available through the account menu.

Use the support contact displayed inside your account area and ask which record is retained, the policy reason for retaining it and what request options apply. We may need to confirm the account before discussing personal data. Send only the minimum details needed to locate the record.

Yes, an access restriction may apply when local law, an account check or a payment-record mismatch requires action. We will direct you to the relevant policy path where possible. Access depends on local law, so the Legal page should be checked before you continue.

Open the policy page from the account menu on mobile or desktop and read the current version before using the account. For a clause that affects your details, access or payment record, contact support through the displayed route and quote the section heading.